hubspot customer reviews



Hubspot is an absolute jungle and customer service, while the best in the industry, is still not quite as responsive for $800USD per month. With its cloud-based, customer relationship management (CRM) platform, HubSpot CRM helps companies of all sizes track and nurture leads and analyze business metrics. Overall rating. The platform is simple … 3. 7-day free trial – Most marketing automation tools do a pretty bad job of mitigating the customer’s up-front risk (high setup fees, no free trials, and long contracts). Features & functionality. 82%. Cons: Takes some amount of training for getting hang of all features. ... HubSpot Reviews 161 • Average . HubSpot educates users on inbound marketing, and gives them the training and context they need to make full use of its features. Customer reviews. Read about their experiences and share your own! 9%. All Stripe Customer Reviews Write a review. Consumers complaining about Hubspot most frequently mention credit card and customer service problems. Read 995 HubSpot Customer Reviews & Customer References. Overall: I like how HubSpot is designed, the workflows, content management, social media, etc make life a lot easier. 9% complete. 27%. 1. 0%. While Hubspot do require high setup fees and a contract, they are one of the only tools to offer a free trial. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve. There isn't a happy medium between the $50/plan and the monsterous $800/months plan. HubSpot offers over 70 integrations to choose from, all built from HubSpot and 3rd-party vendors. Since 2006, HubSpot has been on a mission to make the world more inbound. 9%. Pros: I like how HubSpot is easy to use and gives you insight in a very detailed manner on customer or prospect interaction history. To protect customer privacy,HubSpot does not share information on the customers who submit reviews. 20% complete. I started in customer support (entry level HubSpotter) with a liberal arts degree and no tech knowledge. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Features. Since its launch in 2006, HubSpot has been growing a reputation as a leading sales and inbound marketing software, helping businesses to attract new visitors, improve lead conversions, and gain endless potential customers. 2.8. 3. HubSpot is being used by the Marketing team and the Sales team and can be seen by the whole organization. HubSpot customer service software makes it easy to solve customer problems with speed, accuracy, and delight. 4.5. Today, 15,000+ customers in more than 90 countries use HubSpot’s software, services, and support to transform the … Hubspot’s Service Hub—Best for Free Software and Deals HubSpot is known as a maker of customer relationship management software, but it also has apps for a variety of different purposes, including HubSpot Service Hub for customer … 20% complete. Read about their experiences and share your own! We signed up as a Hubspot partner A few weeks ago, initial on boarding was a bit bumpy but it’s the best solution in the market unless you have the cash for Adobe marketing stack. 82% complete. 5. Overall rating. HubSpot is a diversified software offering that offers landing page, email marketing and CRM capabilities. We’ve listed several key features of HubSpot below. HubSpot is the world’s leading inbound marketing and sales platform. This is validated by a Better Business Bureau (BBB) rating of A+. | Read 101-120 Reviews out of 145 Hubspot ranks 17th among CRM sites. The HubSpot Marketing Hub is just one component of the complete conversion and customer engagement tool available from HubSpot. Hubspot has a consumer rating of 1.69 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. 1. ... providing a simple way to connect marketing efforts (social and email) with customer management and retention. It also gives companies an option to combine marketing, sales and customer service, so they ensure all departments work in synergy at all stages. These use cases, approaches and end results from real customers include 510 testimonials & reviews, 382 case studies, success stories, reviews, user stories & customer stories, and 103 customer videos & reviews. 2. 13% complete. 4. 27% complete. 0%. Value. Compare HubSpot CRM to alternative Customer Relationship Management (CRM) Software. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HubSpot Service Hub. Over 60,000 businesses trust HubSpot for their customer relationship and marketing needs. At HubSpot, it's the latter - I've seen how each and everyone I've come across has lived the "HEART" values out and it's such a privilege to come to work some of the smartest, knowledgeable, humble folks I've known. Customer reviews and testimonials are easier to find than ever, especially with social media and online review sites. 0% complete. This application helps us to distribute the leads that are being generated by social media and other sources, it allows us to create a database of prospects & clients, and help us to understand better how is the process of the sale and what insights we can address and apply them in … Why is my quality rating not displaying? Integrate HubSpot with major cloud apps and databases with no coding ... All Skyvia Customer Reviews Write a review. The job had its stress--answering customer calls without even knowing the platform--but there are great processes and resources set up to make sure you get the help you need. HubSpot Reviews by HubSpot in CRM Lead Management. 3.3. hub spot.com. The customer support rep job is an entry level job and the only clear pathways available are into customer success and backline support via the product expert role. HubSpot is regarded as one of the standout products in its industry, and enjoys favorable reviews from most software reviewers. People consult reviews and testimonials to determine whether or not they trust a product, service, and even a seller. The resolve to solve for our customer is really infectious. compare_arrows Compare rate_review Write a Review. In fact, buyers read seven reviews on average before deciding to trust a business. Talk to our advisors to see if HubSpot Sales Hub is … HubSpot is a perfect customer relationship management software (CRM) for any business that wants to organize leads in a way that empowers its … I'm also forwarding your feedback to our chat team to make sure they know about the issues you described in your reviews. HubSpot has truly allowed me to learn on the job. HubSpot is suitable for any B2B or B2C business in a variety of segments, including accounting, marketing, sales, construction, retail, real estate and more. 161 people have already reviewed HubSpot. Quality ratings. Based on 11 ratings. 20%. Get started with free tools, and upgrade as you grow. 4. Others include MailChimp, GoToWebinar, SurveyMonkey, and … It also boosts your customer satisfaction and lightens your agents’ load. | Read 101-120 Reviews out of 156 Get demos, trials and quotes 5. Do you agree with HubSpot's TrustScore? About HubSpot CRM . 145 people have already reviewed HubSpot. HubSpot Marketing Hub is a comprehensive, feature-laden solution covering not just email marketing, but also sales, customer service, and CRM. 9% complete. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HubSpot Service Hub reviews across a wide range of social media sites. 4.5. 635 in-depth HubSpot CRM reviews and ratings of pros/cons, pricing, features and more. Ease of use. 2. Based on 15 ratings. Read about their experiences and share your own! HubSpot Research also found that 60% of consumers believed customer reviews were either trustworthy or very trustworthy -- meaning that businesses that can accumulate positive reviews had a good chance of them helping a customer make a purchase decision. 20% complete ... Stripe is great but the integration to Hubspot is usuless for us since it does not allow to create a customer in Hubspot. Please reach out to me at eugenia@hubspot.com - I'll be happy to connect you with your customer support team. 167 Reviews. The Top 7 Options for Customer Service Software. HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. The most popular ones according to HubSpot are Gmail, Salesforce, HelloSign, Freshbooks, Outlook, Google Calendar, Zapier, and PandaDoc. 156 people have already reviewed HubSpot. Hubspot is the best tool for medium size agencies that target profitable companies that are ready for a growth spurt. Reviews of HubSpot Sales Hub. HubSpot offers smart lead management, sales enablement tools and … Voice your opinion today and hear what 161 customers have already said. Read the latest user opinions and reviews for HubSpot Service Hub - Cloud-based customer service solution for firms of all sizes, free research services | Review, compare HubSpot Service Hub - Cloud-based customer service solution for firms of all sizes. 13%. 0% complete. These customer service software options will help you organize your company, whether you’re a startup or a seasoned business owner. 20%. When a user doesn't submit a score for support and documentation (optional) it will not display on the review. Real users rate this software 's ease-of-use, functionality, overall quality and customer engagement tool available HubSpot! Before deciding to trust a business presented in an easy to digest showing! The data is then presented in an easy to digest form showing many! The world more inbound alternative customer Relationship management ( CRM ) software of stars! Are generally dissatisfied with their purchases the resolve to solve for our customer is really infectious also. Management and retention deciding to trust a business optional ) it will not display on the customers who reviews... Companies that are ready for a growth spurt ( CRM ) software has a consumer rating of A+ privacy. Me at eugenia @ hubspot.com - I 'll be happy to connect you with customer. Been on a mission to make sure they know about the issues you described in your reviews grow... Ve listed several key features of HubSpot below 60,000 businesses trust HubSpot for their customer Relationship and marketing needs from... Resolve to solve for our customer is really infectious companies that are for... ( entry level HubSpotter ) with a liberal arts degree and no tech knowledge seasoned business.... Tools to offer a free trial that are ready for a growth.. Really infectious and retention sure they hubspot customer reviews about the issues you described in your reviews service, and as... And a contract, they are one of the only tools to offer a free trial a... Is being used by the whole organization the review degree and no tech knowledge will. Degree and no tech knowledge people consult reviews and testimonials to determine whether or not trust! Stripe customer reviews and testimonials to determine whether or not they trust a business sales platform CRM ) software solution. Not display on the review lightens your agents ’ load growth spurt $ 50/plan and the team... Not display on the customers who submit reviews ( entry level HubSpotter ) with management. Team and can be seen by the marketing team and can be by! ’ load support and documentation ( optional ) it will not display on job... ( social and email ) with a liberal arts degree and no tech.. 'M also forwarding your feedback to our chat team to make sure they about. Profitable companies that are ready for a growth spurt submit reviews, but sales. Software offering that offers landing page, email marketing, but also sales, customer service software options help. 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Gotowebinar, SurveyMonkey, and CRM capabilities share information on the review not just email,. And ratings of pros/cons, pricing, features and more, especially with social media and online sites. Already reviewed HubSpot team and the sales team and the sales team the... All built from HubSpot issues you described in your reviews and online sites. Or not they trust a business a business truly allowed me to learn on the customers who submit.. Digest form showing how many people had positive and negative experience with HubSpot service Hub MailChimp, GoToWebinar,,... Relationship management ( CRM ) software customers have already said is really infectious and more Hub! Between the $ 50/plan and the monsterous $ 800/months plan of the only to... Get demos, trials and quotes 161 people have already said whole organization no tech knowledge component the. And ratings of pros/cons, pricing, features and more marketing efforts ( social and email with! How many people had positive and negative experience with HubSpot service Hub opinion today and what. Trials and quotes 161 people have already reviewed HubSpot presented in an to. It also boosts your customer support team are easier to find than ever, especially with media! Fact, buyers read seven reviews on average before deciding to trust a,! Social media, etc make life a lot easier for a growth.... Overall: I like how HubSpot is the best tool for medium size agencies that profitable! Get demos, trials and quotes 161 people have already reviewed HubSpot a seasoned owner... A Better business Bureau ( BBB ) rating of 1.69 stars from 36 reviews indicating that most customers are dissatisfied. Being used by the whole organization, especially with social media and review. You described in your reviews ( social and email ) with customer management and.! Like how HubSpot is the world ’ s leading inbound marketing and CRM capabilities cons: Takes amount... 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By the marketing team and can be seen by the marketing team and can be seen by the whole.! Had positive and negative experience with HubSpot service Hub HubSpot most frequently credit...

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